A billing service that does not bill the sessions accurately, misses
timelines, or does not do enough follow-up can have a disastrous effect on your
business; however, a well-run billing service can ease your life and greatly
improve both your cash inflow and total income.
A competent billing service drives positivity in your practice and in your
life. This positivity enhances your patient seeing hours or some better
creativity hours that are lost behind submitting bills and waiting for refunds.
A billing company doesn’t leave a single penny uncollected to provide
unprecedented boost and control in your cash flow.
MDofficeManager
provides the best combination of services to make physician work flawless. Our
highly experienced and professional staff handles end-to-end billing needs. For
billing to be handled professionally, accurately, and thoroughly, MDofficeManager
will be your right choice.
A physician providing care for the patient and managing revenue
simultaneously is not an easy proposition. Certain aspects become hard to
manage like scheduling appointments, following unpaid claims, etc. At MDofficeManager,
we also vacate you from keeping up with all the regulations and procedures in
ever-changing industry standards.
How can one find the difference between a fly-by-night medical billing company
and a billing company to which they can hand over their patient’s medical
information with confidence? If they know the criteria by which to judge
a medical billing service, they’ll be able to select a company that will
significantly decrease their time spent on billing issues and increase their
time spent on patient care.
To correctly choose a billing company, a
provider will need to evaluate these criteria:
 Criteria: 1 : Level of Service
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Pursuing denied claims.
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Billing follow-up.
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Complying with regulations.
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Reporting and analysis. What reports would
be provided? Frequency of reports? Reports on demand?
 Criteria: 2 : Industry Experience
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ICD-9, CPT-4 & HCPCS Coding.
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Medical Terminology.
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HIPAA and Office of Inspector General (OIG)
Compliance.
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Insurance claims and billing, appeals and
denials, fraud and abuse.
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Information and web technology.
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Reimbursement.
 Criteria
3 : Use of Technology
Here are some potential technological issues in those realms that will need
to be addressed, and which MDofficeManager effectively
addresses:Â
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How will super-bills and claims be shared?
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How does billing service fit with the provider’s
EHR strategy?
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Does the service have an integrated EHR?
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What about data security?
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What are the procedures for disaster recovery?
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Where and how is the storage of backup data?
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Will a provider need to install and maintain
software or would they be accessed online?
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What about compliance of HIPAA?
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By choosing a medical billing service that
integrates with a provider’s EHR (or provides their own EHR) this gap can be
closed even more.
Criteria 4
: Pricing Options
Huge volume of dollars are moved from one account to another and pricing is
critical, as well as a social responsibility.
- Percentage-based: The
service will charge a percentage of collections or they will charge a
percentage of gross claims submitted or total collections.
- Fee-based: With this
model, the billing services charges a fixed dollar rate per claim
submitted.
- Hybrid: With this model,
the billing service charges on a percentage basis for certain carriers or
balances and charges a flat fee for others.
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FUNCTIONS
OF A BILLING SERVICE
The Entire Revenue Cycle –
Automated & Interoperable
Θ Contract Management.
Θ  Fee Schedule.
Θ  Pre-Visit/Scheduling.
Θ  Check In & Check
Out.
Θ  Charge Entry.
Θ  Track Claims.
Θ  Reject Management.Â
Θ  Pre-Remittance Claim
Status.
Θ  Post & Apply
Payments.
Θ  Electronic EOB/ERA.
Θ  Account Follow-Up.
Θ  Patient Billing.
Θ  Denial Management.
Θ  Reporting &
Benchmarking
HOW MDofficeManager CAN HELP?
Our billing services have the capability to submit claims
electronically, which has become the norm for claims submission. Online claim
management means on demand access to your detail just a click away that is
quick, easily manageable, secure compared to paper.
However, keep in mind, that some of the smaller insurances and HMOs
do not accept electronic submissions at this time, so some claims will still be
submitted on paper.
MDofficeManager offers several different options for
you to submit demographic and claims information to us. Most of our customers
prefer to enter their data directly into our web-based MDofficeManager
PM system. Providers will dictate or use our EHR system to complete patient note. Our AAPC
certified coders will review the documentation and complete coding. If it is
required, they will educate providers for better documentation to comply with
regulations. We then extract the information needed to submit the claim without
you having to do anything further. We also offer other option for customers who
do not want to do any data entry themselves.
We follow up on all claims to be sure that they are received in a
timely manner and paid. Since the vast majority of claims are submitted
electronically, we have immediate confirmation of claims receipt, and if there
are any issues with a claim, we know about it quickly. We follow up immediately
on any claims that are rejected, denied, or underpaid, or on any claims where
there has been no response from the insurance company. You don’t have to worry
about claims follow up, tracking specific claims, etc.
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